2024 Dahlia Tuber Sale Information + Terms and Conditions

UPDATE on April 15, 2024:

Our Dahlia tubers are SOLD OUT for the 2024 season. We’ll leave the images up on the website for reference until 2025.

Thanks for supporting our family farm. We love sharing the beauty of Dahlias with YOU!

-Lori and John

ORDERING

• Items in your “cart” are not reserved until your purchase is complete. We understand this is frustrating when an item disappears from your “cart”, but it’s how the ecommerce system tracks inventory and availability. We can't change this.

• We cannot add or subtract items from your order after it has been completed. If you want more tubers, please place an additional order.

• Check out button. Some people have difficulty locating the checkout “cart” button on their mobile devices (see photo below). It appears as a black bar at the bottom of the screen.

• Trouble ordering? Often switching to a different internet browser (ex. Google Chrome, Firefox, Internet Explorer, etc) or restarting your device will resolve the issue.

SHIPPING

• We're excited to announce that this year, we're introducing combined shipping for multiple orders! By combining your orders, we can help reduce your shipping costs. Depending on the size of your orders and the number of boxes required to ship them, we'll refund the excess shipping costs after the conclusion of our 2024 Dahlia shipping season. To take advantage of this offer, kindly CLICK THE BUTTON BELOW to fill out the form provided so we can have all your information in one convenient place.

• We offer one flat rate shipping price of $16.

• Orders will be shipped in April or May, when the overnight low temperatures are above freezing. Dahlia tubers cannot be exposed to freezing temperatures.

• Orders are shipped via USPS. Please make sure your address is entered correctly, using the USPS guidelines. Mistakes can mean delays and or loss of your order.

• We can only ship in the USA (sorry, Canadian friends!)

“ON-FARM PICK-UP” OPTION FOR LOCALS

• Saturday, April 20 2024 from 9am - Noon ONLY. Pick-up will be at Three Acre Farm in Byron Center, MI.

• We will be here from 9am - Noon to greet you and answer your questions.

• You can place multiple orders and we'll combine them in the same bag for On-Farm Pick-Up! Please CLICK THE BUTTON BELOW to fill out the form.  This will enable us to consolidate your orders and pack them simultaneously.

• If you cannot commit to the Local Pick-up time, PLEASE CHOOSE THE SHIPPING OPTION. We are NOT able to schedule pick-ups outside of the Local Pick-Up time. Please find a friend or family member to pick up for you on April 20 if you’re not able to come.

• If your tubers are not picked up on Saturday, April 20 from 9am - Noon, your tubers will be restocked and resold, with no refund.

• Again - If you cannot commit to the Local Pick-up time, PLEASE CHOOSE THE SHIPPING OPTION. Got it? ;)

Refund Policy

• Please inspect your Dahlia tubers immediately when they arrive. All refund requests must occur within 7 days of receipt of the tuber. If you feel there is a problem with a tuber, please email lori@threeacrefarm.net and provide the following:

  • Your order confirmation number

  • Clear, focused photos of the tuber in question (multiple angles if needed)

  • A brief description of the issue

• All tubers are inspected 2-3x to insure there is at least 1 viable “eye”. You might not be able to see the eye but trust us - we can. Finding Dahlia eyes is our Superpower and we’re really good at it. ;) Some eyes take a few weeks to “wake up” and begin sprouting.

• Once the tubers leave our farm, we entrust them to your tender, loving care. We are no longer responsible for loss due to:

  • incorrect storage conditions upon receipt (store tubers in a cool dry location until planting time, out of direct sun, heat or freezing temperatures)

  • weather conditions

  • pest/critter damage

• By purchasing Three Acre Farm Dahlia tubers, you are agreeing to this Refund Policy.

WHAT TO EXPECT

• The tubers are packed in baggies with peat moss. The bags are left partially open ON PURPOSE to allow the tubers to breathe and prevent moisture build up. We do not recommending storing tubers in closed plastic bags. Best to leave them open a bit.

• Upon arrival, be sure to store the tubers in a cool dry place until planting time (with the baggies unzipped halfway). DO NOT store them in an area that could freeze. Even 1 night in a freezing garage can ruin a tuber (we know this from experience).

• We sell individual tubers, not clumps. We only sell our best tubers. We keep all the “uglies/weirdos” for our own farm (ugly/weird tubers grow just as well!).

• Tuber sizes vary wildly, depending on the variety (see photos below). On our farm, we plant anything “pinky sized” or larger. Bigger tuber DOES NOT equal bigger plant.

• Tubers are inspected 2-3x to ensure there is at least 1 eye. Please allow up to 5-6 weeks after planting for the tuber to grow. Some are slow and don’t sprout until July.

• Occasionally, some tubers may develop blue mold where the tubers where cut. Do not panic. This mold is on the surface and usually do not penetrate into the tuber. Move the tubers to a drier location and simply brush or wipe it off the mold. The tuber will likely still be firm and intact. If not, carefully cut away the affected area and allow the cut to dry to the touch before storing or planting.