Refund Policy

Please inspect your Dahlia tubers immediately when they arrive. All refund requests must occur within 7 days of receipt of the tuber. If you feel there is a problem with a tuber, please email lori@threeacrefarm.net and provide the following:
- Your order confirmation number
- Clear, focused photos of the tuber in question (multiple angles if needed)
- A brief description of the issue
All tubers are inspected 2-3x to insure there is at least 1 viable “eye”. You might not be able to see the eye but trust us - we can. Finding Dahlia eyes is our Superpower and we’re really good at it. ;) Some eyes take a few weeks to “wake up” and begin sprouting.
Once the tubers leave our farm, we entrust them to your tender, loving care. We are no longer responsible for loss due to:
- incorrect storage conditions upon receipt (store tubers in a cool dry location until planting time, out of direct sun, heat or freezing temperatures)
- weather conditions
- pest/critter damage
By purchasing Three Acre Farm Dahlia tubers, you are agreeing to this Refund Policy.

WHAT TO EXPECT

The tubers are packed in vermiculite. Upon arrival, open up the bag halfway. We do not recommend storing tubers in closed plastic bags for long periods of time.
Tubers are stamped with their names. Some tubers have rough skin, and it can be a bit tricky to read the letters. Please refer to your packing slip to determine the tuber names. If needed, you can write on your tubers with a Sharpie marker.
Upon arrival, store the tubers in a cool, dry place until planting time (with the baggies unzipped halfway). DO NOT store them in an area that could freeze. Even 1 night in a freezing garage can ruin a tuber (we know this from experience).
We sell individual tubers, not clumps. We only sell our best tubers. We keep all the “uglies/weirdos” for our farm (ugly/weird tubers grow just as well!).
Tuber sizes vary wildly, depending on the variety. On our farm, we plant anything “pinky-sized” or larger. A bigger tuber DOES NOT equal a bigger plant. Some Dahlia varieties produce huge tubers, while others produce very small tubers. They all will grow!
Tubers are inspected 2-3x to ensure there is at least 1 eye. Please allow up to 5-6 weeks after planting for the tuber to grow. Some are slow and don’t sprout until July.

Example of Dahlia shapes and sizes

Anatomy of a Dahlia tuber

Occasionally, some tubers may develop blue mold where the tubers where cut. Do not panic. This mold is on the surface and usually do not penetrate into the tuber. Move the tubers to a drier location and simply brush or wipe it off the mold. The tuber will likely still be firm and intact. If not, carefully cut away the affected area and allow the cut to dry to the touch before storing or planting.

We personally divide, inspect and inventory each tuber that we sell. We promise to share only the very best of what we have available.
All tubers are grown by us, on our farm in Michigan. We do not resell tubers or clumps from other growers.
We do our absolute best to prevent the spread of disease by employing the following methods:
- Weekly inspections of every single plant.
- Sanitizing snips between every single plant when harvesting or dividing tubers.
- Submitting samples of any suspect plants for diagnostic/laboratory testing (through Michigan State University and Agdia), along with immediate removal of the plant and the soil from the field. When in doubt, we throw it out!
- Restricting access to our fields. We do not allow any one else to harvest our blooms in order to keep our plants as healthy and disease free as possible (Translation: we don’t do Dahlia U-Picks or allow the public to cut our plants).